Human Services as Complex Organizations
SAGE Publications, 13. apr. 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... Profes- sionals demand more autonomy and strive for delegation of authority and involvement in decision making . Under a rigid , centralized hier- archical system , they cannot fulfill themselves or achieve their profes- sional goals ...
... profes- sionals to implement and justify their service technologies . At the same time , the professionals use the organization as a vehicle to buttress their own professional claims . As Abbott points out in Chapter 7 , the work of the ...
... Profes- sions are ambivalent about the isomorphism of diagnosis and treat- ment classifications . On the one hand , identifying the two would clarify and simplify professional work , at the same time making it more com- prehensible to ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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