Human Services as Complex Organizations
SAGE Publications, 13. apr. 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... discretion . In Chapter 12 , I explore the role of power in deter- mining the nature of client - organization ... discretion . Recognizing that it is inevitable in the human services , he poses the question whether discretion can be made ...
... Discretion , especially in its contemporary manifestations , has been attacked on both substantive and procedural grounds . As compared to the idealized version of the rule of law , where parties have equal ac- cess and the court ...
... discretion must be addressed . The solutions of the legal system - the reduction of discretion through the application of tightly drawn legal rules , and the enforcement of those rules through proce- dural due process , that is , the ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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