Human Services as Complex Organizations
SAGE Publications, 13. apr. 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... criteria and formal decision - making rules for diagnoses . When using these criteria and rules , clinicians are supposed to reach the same conclusion ; evidence of reliability was to be the proof of the success of technical rationality ...
... criteria for them when they are in need of clients and narrow it when their caseloads are full . This is possible since the specific diagnostic criteria often depend on considerable subjective judgments . For example , the criteria for ...
... criteria vary on these di- mensions , different organizational theories may be useful to inform under- standing of their criteria . For example , to the extent that performance cri- teria are measurable , shared by constituents , and ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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