Human Services as Complex Organizations
SAGE Publications, 13. apr. 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... constituents concerned with the hospital's educational mission include medical school faculty members and stu- dents , interns , and residents . The research role means that the hospital , in collaboration with faculty members and ...
... constituents as the key to organizational effectiveness . The cen- tral assumption is that satisfying such preferences will enable organiza- tions to be viewed as legitimate and hence acquire resources that , at a minimum , ensure their ...
... constituents ' preferences for performance can vary . Depending on how constituents ' performance criteria vary on these di- mensions , different organizational theories may be useful to inform under- standing of their criteria . For ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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