Human Services as Complex Organizations
SAGE Publications, 13. apr. 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... approach Marketing approach to repackage activities Selection approach to match mission Accidental approach Caveats Easily disrupted or subverted Costly if revealed to funders Threatens missions , client needs , resources Unanticipated ...
... approaches to organizational effectiveness , such as the institutional theory approach , have the advantages of parsi- mony and specificity . The institutional theory approach illustrates this point . This perspective not only informs ...
Yeheskel Hasenfeld. Table 16.2 A Contingency Approach to Assessing Organizational Effectiveness Assessment Approach Rational systems models ( e.g. , goal attainment ; transaction cost analysis ) Systems models Multiple constituency power ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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