Human Services as Complex Organizations
SAGE Publications, 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... service delivery system and for setting the organization's incen- tive system . The political - economy perspective highlights the importance of the en- vironment , especially the task environment , in shaping the organization's service ...
Yeheskel Hasenfeld. 1975 ) . These , in turn , will influence the service delivery system of the organization . For example , it is quite common for social service agen- cies to obtain governmental contracts to deliver services such as ...
... service systems . The indicators also appear to be consistent in many cases with qualitative information gathered on the ... delivery systems at the community level is one of the most important questions in the field of mental health ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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