Human Services as Complex Organizations
SAGE Publications, 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... moral choices . We are often quite unaware that such choices have been made . When the authority of physicians is unchallenged it is not merely a recognition of their technical superiority . It is also an implicit acceptance of their moral ...
... moral entrepreneurs , " in- fluencing public conceptions via the moral categorization of their clients . For example , in contrast to traditional special education programs , the Madison ( WI ) School District instituted an innovative ...
... moral system . As Hasenfeld points out , clients are invested with moral and cultural values that define their status . The processes of the organization - intake , inter- vention , and termination — are crucially shaped by the workers ' ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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