Human Services as Complex Organizations
SAGE Publications, 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... ideologies be- come a driving force in shaping and giving credence to their service technol- ogies . Ideologies are belief systems about the nature of the clients to be served , how they should be served , and what the desired outcomes ...
... ideologies and goals . Organizational ideologies convey fundamental values , needs , and aspirations ; suggest appropriate problem analyses ; provide ratio- nales for joining ; promote group cohesion ; and guide responses to envi ...
... ideologies and goals shape one another . Specifically , an ideological framework serves as a philosophical rubric that informs other components of the organization . Thus , goals should flow from ideo- logy . Yet while aligned with ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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