Human Services as Complex Organizations
SAGE Publications, 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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Yeheskel Hasenfeld. ing to this perspective , the structure of human service organizations not only inhibits the capacity of women to optimize their caregiving values , but also fails to reward them adequately . Viewing human services as ...
... organization's existence , and a prerequi- site to attainment of public funds . The professions , in turn , sanction the service technologies used by the organization . Thus human service organizations are highly dependent on their ...
... human service organizations often are ambiguous and changing . Moreover , external groups often place com- peting or conflicting demands on service organizations . As a result , human service organizations face turbulent and hostile ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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