Human Services as Complex Organizations
SAGE Publications, 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... constituents . Second , the satisfaction of various constituents with organizational performance is assessed . Additional steps also have been included in MC models . For example , some MC models ascertain the criteria that constituents ...
... constituents should be weighed most heavily when constituents have conflicting evaluations of an organization's performance : Without the support of powerful providers of resources organizations cannot survive . In contrast , a second ...
... constituents as possible . I do not argue , however , that we should approach the assessment of constituents ' preferences in an entirely atheoretical or simple empirical fashion . Rather , the key is to inform our understanding of the ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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