Human Services as Complex Organizations
SAGE Publications, 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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... becomes built into the process and the decisions become the agreed standards for control and evaluation of planned activities . Research on the relationship between decentralization and organiza- tional effectiveness has produced ...
... become interchangeable and the problems they treat have become an interprofes- sional battleground . On the other hand , results that are too easily measur- able lead to easy evaluation from outside the profession and consequent loss of ...
... become more mutual over time , and eventually , adult children may become responsible for their parents ; but this latter relationship , however contractual or not it may be , does not transform the initial trust into a contractual ...
Understanding Human Service Organizations
Theoretical Approaches to Human Service Organizations
Linking the Organization to Its Environment
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