Human Services as Complex Organizations
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.
The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.
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Understanding Human Service Organizations
Linking the Organization to Its Environment
Executive Leadership in Human Service Organizations
Ideology Professional Work and Technology
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ability activities Administrative agency American analysis approach associated become behavior centers chapter characteristics clients clinic decision dependent diagnosis disbanding effectiveness efforts environment ethnic example executive existing extent external feminist findings function funding goals groups Hasenfeld hospital human service organizations important increased individual influence institutional interests issues job satisfaction Journal labor less levels limited means measures mental health minority moral nature needs nonprofit noted organizational participation particularly patterns performance perspective political population positions practice present Press problems professional programs rates rational refers relations relationship reported requires responsibility result Review Right role rules Science serve social service social welfare social workers sources staff strategies structure studies suggest task theory tion treatment trust University values women workers York
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