Human Services as Complex Organizations

Forside
Yeheskel Hasenfeld, Andrew Delano Abbott
SAGE, 1992 - 400 sider
With examples from a variety of organizations - such as social service agencies, hospitals, schools, child guidance clinics and family service agencies - this volume examines current theory on human services as complex organizations.

The contributors emphasize how organizational characteristics affect the delivery of services and the patterns of relations between staff and clients. They also address structural features shared by organizations, including high frequency of staff stress and burnout and problems of effectiveness evaluation.

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Innhold

Understanding Human Service Organizations
4
Linking the Organization to Its Environment
45
Executive Leadership in Human Service Organizations
98
Ideology Professional Work and Technology
119
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